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gothamCulture team is made up of relatable experts who love what they do. Through our blog, we hope to share our passion and gained knowledge in helping clients navigate change. Over the years, we’ve found that sometimes even the smallest nugget of insight can prove to be a hidden gem — providing fresh perspectives and Read More…

Forbes: CVS’ Bold Move to Align Behavior With Brand

It’s one thing to have a company vision, but it’s another thing entirely to live out that vision. So where does your company stand? CVS Caremark (now CVS Health) is leading by example. That company recently took on its mission more fully – by removing all tobacco products from its stores. In light of the huge, and risky, Read More…

Implementing Change, Part 2: Recognizing our Human Nature

In Implementing Change, Part 1: With More Predictability Than the Weather, I discussed how reflecting on your own reactions to feeling out of control in relation to the weather is helpful in gaining empathy towards employees who often feel like the changes in their organization are as unpredictable as the weather. As humans, we respond to Read More…

Forbes: Culture – The Most Overlooked Element of Audits

Culture is defined as “a way of thinking, behaving, or working that exists in a place or organization (such as a business).” Essentially, it’s the core of your business — so why wouldn’t you include it in your company’s audit? Your company culture drives all the decisions you make and the communication processes you use. Including culture in Read More…

Forbes: Four Reasons Social Capital Trumps All

We’ve all heard (or said) the phrase, “it’s not what you know but who you know.” And, entrepreneurs really shouldn’t take that casually. Because, your connections really can make a difference in whether your company just gets by or truly thrives. This may still be a new concept for some, so take note. While financial and human Read More…

Forbes: Cross-Training As The Best Defense Against Indispensable Employees

If one team member is unable to get his work done, another should be prepared to step up. So, consider cross-training as your best defense for unforeseen circumstances or relying too much on a sole employee. Not only is this level of strategic planning beneficial for organizational purposes, but it can also help the inner workings of your Read More…

Change Culture From Within

The conversation about a company’s culture, and the effects on productivity, satisfaction and overall success, is a widely popular one. In this Employment Notebook podcast , Chris Cancialosi talks with Tim Muma about strategies for changing that culture from within, instead of waiting for management to make adjustments. As Chris notes: “everyone has the capability to improve a Read More…

Honesty is the Best Policy: How to Encourage Employees to Give You Feedback

You might hope for honesty in the workplace, but how confident are you that your employees will be forthright in their feedback and concerns? And what are you doing to make them feel more secure so they can actually provide those valuable comments? Many employees are hesitant to provide honest and direct feedback because they fear their words Read More…

Forbes: How to Communicate Change

When Microsoft announced it was laying off 12,500 employees in a 1,100-word email, it inadvertently sparked a discussion on company communication. How can business leaders effectively communicate company changes to their staff? What is the protocol? Big or small, changes are changes, and they need to be reported to employees accordingly. By approaching discussions with factors like timeliness Read More…

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